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Copyright 2003-2004 All rights reserved. |
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| Terms and Conditions |
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This Web Space
Hosting Agreement ("Agreement") is hereby entered into between
bhartatHost.com (A Division of ANSC Pvt. Ltd.), herein after referred
to as ANSC Pvt. Ltd., and ____________________("Customer") on the following
terms and conditions.
In consideration of the mutual covenants herein, the parties agree to the
following, which shall apply during the term of this agreement:
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1. Services to be provided by
ANSC Pvt. Ltd.
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ANSC Pvt. Ltd. will provide Web Space Rental Services (the "Service"). The
Service consists of allowing the Customer to offer content on the Internet.
These services include space on ANSC Pvt. Ltd. Internet Servers to store HTML,
multimedia documents, Databases, Emails and files, the ability to maintain
the website and email accounts.
The terms and conditions of this agreement and any rules and prices published
on the web site at http://www.bharatHost.com/aup.asp or any of its domain pointers constitute the entire and only
agreement (collectively the "Service Level Agreement") between
ANSC Pvt. Ltd. and the Customer (hereby defined as one who has an account with ANSC Pvt. Ltd.
for the Service, including Customer's designated users with respect to the
Service) and supersede all other communications and agreements with regard to
the subject matter hereof.
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2. Changes to Agreement/Prices
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Upon notice provided in written, faxed or emailed form to the Customer,
ANSC Pvt. Ltd. may modify this Service Agreement or Prices and may discontinue or
revise any or all aspects of the service at its sole discretion.
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3. RULES AND REGULATIONS
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From time to time ANSC Pvt. Ltd. may impose rules and regulations regarding the use
of its services. Such changes in rules and regulations will be mailed via
email and will be incorporated into contract on the day the mail was sent
out.
3.1 The following are specifically prohibited on ANSC Pvt. Ltd. Servers:
Illegality in any form, including but not limited to activities such as
unauthorized distribution or copying of copyrighted software, violation of
Canadian/U.S. export restrictions, harassment, fraud, trafficking in obscene
material, drug dealing, gambling/casino sites and other illegal activities.
Net abuse, including but not limited to activities such as using a
non-existent email return address on a commercial solicitation, spamming
(sending unsolicited advertising to numerous email addresses or newsgroups
and/or generating a significantly higher volume of outgoing email than a
normal user), allowing spamming by third parties to promote a web site hosted
by ANSC Pvt. Ltd., trolling (posting outrageous messages to generate numerous
responses), mailbombing (sending multiple messages without significant new
content to the same user), subscribing someone else to a mailing list without
that person's permission, cross-posting articles to an excessive number of
newsgroups, or attempting without authorization to enter into a secured
computer system, newsgroup flooding, widespread or organized forgery
campaigns, widespread or organized account hackery, widespread or organized
censorship attempts, posting of defamatory, scandalous, or private
information about a person without their consent, violating trademarks,
copyrights, or other intellectual property rights, misuse of system
resources, including but not limited to employing posts or programs which
consume excessive CPU time or storage space; permitting use of mail services,
mail forwarding capabilities, POP accounts, or autoresponders other than for
the customer's own account; resale of access to CGI scripts installed on
ANSC Pvt. Ltd.'s servers; or attempting to use a single customer account for third
party web sites by allowing more than one domain pointer to be used to
reference pages within the customer's site,etc. ANSC Pvt. Ltd. reserves the right to determine what constitutes
net abuse.
3.2 Adult Content:
ANSC Pvt. Ltd. does not permit hosting of Adult Sites (ie. any sites displaying Adult
content) or Sites that display Adult Banners on its server. ANSC Pvt. Ltd. reserves the right
to determine what constitutes Adult Sites.
3.3 Violation of the rules:
ANSC Pvt. Ltd. reserves the right to immediately suspend all accounts found to be in
violation of rules, without prior notice.
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4. Limited 30-day Money-Back
Guarantee; Disclaimers of Warranty
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Limitations on ANSC Pvt. Ltd.'s Obligations and Liabilities
4.1 ANSC Pvt. Ltd. offers a 30-day money-back guarantee on each Account.
If Customer is not completely satisfied with the Plan within the first 30
days, Customer may cancel this agreement by notifying ANSC Pvt. Ltd. in writing (request for refund must be made in writing to admin@bharatHost.com or faxed in writing to our office
within the first 30 days). In such case Customer will
receive a full refund of any amounts paid pursuant to this agreement, less
any setup fees. Setup fees will be refunded only if
(i) Customer cancels this agreement prior to account activation, or
(ii) the domain name requested by Customer is not available.
The 30-day money-back
guarantee applies only to the account and amounts paid on that account, in
the first 30 days. This does not apply to domains added after the first 30
day period.
4.2 After the initial 30-day period.
If no written claim or objection regarding such services has been received by
ANSC Pvt. Ltd. within the 30-day period, services provided by ANSC Pvt. Ltd. to Customer
shall be deemed accepted for all purposes. No claim related to such accepted services may be
raised at a later date.
4.3 Non-Transferable Guarantee.
This guarantee is non-transferable to any 3rd
party. No refund will be made to a 3rd
party of a NJ Tech client or reseller of its services.
4.4 ANSC Pvt. Ltd.'s liability.
NJ Tech’s liability to Customer hereunder is limited to the amount paid to
and received by ANSC Pvt. Ltd. for services not accepted.
ANSC Pvt. Ltd. MAKES ABSOLUTELY NO WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED,
INCLUDING WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A
PARTICULAR PURPOSE. ANSC Pvt. Ltd. CANNOT GUARANTEE CONTINUOUS SERVICE, SERVICE AT
ANY PARTICULAR TIME, INTEGRITY OF DATA STORED OR TRANSMITTED VIA ITS SYSTEM.
NEITHER ANSC Pvt. Ltd. NOR ANYONE ELSE INVOLVED IN PROVIDING SERVICES PURSUANT TO
THIS AGREEMENT WILL BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY CLAIMS
OR DAMAGES OF ANY KIND (DIRECT, CONSEQUENTIAL, SPECIAL, OR ANY OTHER) THAT
ARISE OUT OF THE USE OR INABILITY TO USE SUCH SERVICES, whether or not
resulting from fault or negligence on ANSC Pvt. Ltd.'s part, even if ANSC Pvt. Ltd. has been
advised as to the possibility of such damages.
4.5 Customer will take all necessary measures to preclude ANSC Pvt. Ltd. from
being made a party to any lawsuit or claim regarding ANSC Pvt. Ltd. services provided
to Customer. Customer hereby agrees to indemnify and hold harmless ANSC Pvt. Ltd.
from any and all such lawsuits or claims.
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5. Property Rights
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ANSC Pvt. Ltd. owns all right, title and interest in and to ANSC Pvt. Ltd.'s trade names,
service marks, inventions, copyrights, trade secrets, patents, and know-how
relating to the design, function,or operation of Plans and of the hardware
and software systems and resources necessary to provide the individual
service elements of which they consist. This agreement does not constitute a
license to Customer to use ANSC Pvt. Ltd.'s trade names or service marks. Any such
license must be the subject of a separate written agreement.
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6. Privacy
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6.1 ANSC Pvt. Ltd. will not sell, and will not knowingly disclose, its customer
lists or customer email or listserv address lists (although it cannot
guarantee that such information will never be found out). ANSC Pvt. Ltd. will
cooperate with those attempting to minimize net abuse, and reserves the right
to institute "filters" or other mechanisms as part of its efforts
to reduce net abuse.
6.2 ANSC Pvt. Ltd. will not monitor or disclose Customer's private email
messages unless required to do so by court order or law, but ANSC Pvt. Ltd. will
cooperate with law enforcement authorities and will notify such authorities
if it suspects that Customer is engaged in illegal activities.
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7. Confidentiality
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Customer acknowledges that by reason of its relationship with ANSC Pvt. Ltd.
hereunder, it may have access to certain information and materials relating
to ANSC Pvt. Ltd.'s business plans, customers, software technology, and marketing
strategies that is confidential and of substantial value to ANSC Pvt. Ltd., which
value would be impaired if such information were disclosed to third parties.
Customer agrees that it will not use in any way for its own account nor for
the account of any third party, nor disclose to any third party, any such
information revealed to it by ANSC Pvt. Ltd.. Customer further agrees that it will
take every reasonable precaution to protect the confidentiality of such information.
In the event of termination of this agreement, Customer shall not disclose
any such confidential information in its possession, and shall return all
confidential materials to ANSC Pvt. Ltd. or destroy them, at ANSC Pvt. Ltd.'s option. The
provisions of this section shall survive the termination of this agreement.
Upon any breach or threatened breach of this section, ANSC Pvt. Ltd. shall be
entitled to injunctive relief.
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8. Relationship of the Parties;
Nature of Agreement
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The relationship between ANSC Pvt. Ltd. and Customer is that of vendor and vendee.
The parties shall not be construed as being in a or part of a joint
venture,franchiser/franchisee, or employer/employee. Even if Customer is an
individual, this agreement is a commercial agreement entered into for
business purposes, not a consumer agreement. Customer has no authority,
apparent or otherwise, to contract for or on behalf of ANSC Pvt. Ltd., or in any
other way legally bind ANSC Pvt. Ltd. in any fashion, nor shall Customer be
authorized to make any representations about ANSC Pvt. Ltd. or its services other
than to set forth the contents of this agreement, of any Plan(s) contracted
for, and of any rules and regulations promulgated by ANSC Pvt. Ltd. from time to
time.
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9. Disputes
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The parties shall attempt to resolve all disputes arising out of this agreement
in a spirit of cooperation and with a problem-solving mindset, without formal
proceedings. Any dispute which cannot be so resolved (other than the
collection of money due on unpaid invoices) shall be subject to binding
arbitration upon written demand of either party. The arbitration shall take
place before an arbitration panel chosen as follows: The parties shall each
choose an arbitrator, and the two arbitrators shall choose a third arbitrator
and determine the third arbitrator's compensation. Each party shall have one
veto over the choice of the third arbitrator. The three arbitrators shall
schedule an informal proceeding, hear the arguments, and decide the matter by
secret majority vote. Unless the arbitrators decide otherwise, each party
shall pay the costs of its own arbitrator, and shall pay half of the other
costs of the arbitration proceeding.
Each party shall have the right to have the proceedings transcribed. The
arbitrators shall not have the authority to award punitive damages or any other
form of relief not contemplated in the contract. The majority of arbitrators
shall render a written opinion setting forth the basis on which they arrived
at the decision regarding each issue submitted to arbitration; the dissenting
arbitrator, if any, shall not issue or reveal a dissenting opinion. Regarding
each issue submitted to arbitration, the decision shall be final and binding
only to the extent it is accompanied by a written explanation of the basis
upon which it was arrived at. Judgment upon the award, if any, rendered by
the arbitrators may be entered in any court having jurisdiction thereof.
Should any legal action permissible under this agreement be instituted to
enforce the terms and conditions of this agreement, in particular the right
to collect money due on unpaid invoices, the prevailing party shall be
entitled to recover reasonable attorney's fees and expenses incurred at both
the trial and appellate levels.
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10. Term, Termination of Agreement
and Services
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10.1 Initial term. Unless otherwise terminated as set forth herein,
this agreement shall be effective for the term stated in the initial order.
10.2 Automatic renewal. This agreement shall be renewed automatically
for subsequent terms of the same length unless, at least twenty (20) days
prior to the next renewal date, one party gives notice of non-renewal to the
other. If, prior to the renewal date, ANSC Pvt. Ltd. tenders to Customer a copy of
ANSC Pvt. Ltd.'s then-current Customer Agreement with notice that renewal is
conditioned on Customer's agreement thereto, any renewal by customer will be
deemed to be an acceptance of the terms contained in such subsequent Customer
Agreement, rather than a renewal pursuant to the terms contained herein. Upon
automatic renewal of this Agreement, the Plan(s) accepted by Customer shall
be deemed to be the then-current Plan(s) most closely resembling Customer's
prior accepted Plan(s), provided that such subsequent Plan(s) shall be at
least as favorable to Customer as any prior Plan(s).
10.3 Termination. This agreement may be terminated and all
accounts/domains of Customer may be shut down in any of the following ways:
10.3.1 By ANSC Pvt. Ltd.,
- (i)
upon thirty (30) days' written notice to Customer, if in the sole
judgment of ANSC Pvt. Ltd., Customer breaches any material and substantial
provision of this agreement and has not cured by the end of the 30 days.
- (ii)
immediately upon written notice to Customer, in the event that
- (a)
Customer, in the sole judgment of ANSC Pvt. Ltd., violates the AUPs, in which
case ANSC Pvt. Ltd. may either terminate this agreement, or suspend it pending
discussions with Customer.
- (b)
Any bank draft or check delivered by Customer to ANSC Pvt. Ltd. in payment for
products or services is returned unpaid and Customer fails to remedy
such nonpayment within five business days;
- (c)
Customer becomes more than sixty (60) days in arrears in payment of its
account with ANSC Pvt. Ltd.;
- (d)
There are instituted bankruptcy or insolvency proceedings against
Customer, which are not vacated within sixty (60) days from the date of
filing;
- (e)
Customer institutes voluntary bankruptcy or insolvency proceedings, or
otherwise admits insolvency;
- (f)
Customer makes an assignment of all or part of its assets for the
benefit of creditors;
- (g)
Customer assigns or attempts to assign all or any part of this Agreement
without ANSC Pvt. Ltd.'s prior written approval; or
- (h)
Customer fails to inform ANSC Pvt. Ltd. in writing immediately on the happening
of any event specified in this section;
- (iii)
Site(s) that will be immediately shut down without written notice to
Customer
- (a)
Customer site is found to be a Warez (illegal software), Adult site,
links or advertising for an Adult Site, hacker/cracker site, hate site,
gambling or Casino sites etc. ANSC Pvt. Ltd. reserves the right to determine
and judge in its sole and absolute discretion which site is
inappropriate.
- (b)
Customer’s who have incorrect or bad scripts running on shared servers
that result in increased CPU usage, slow down of the server(s) and/or
stoppage of the server will have their sites shut down immediately
until the problem is corrected. ANSC Pvt. Ltd. will not be held responsible in
any way for the downtime associated with Customer’s bad scripts that
require closure of the responsible site, nor will any financial
renumeration or refund be issued for such a closure.
10.3.2 By
Customer
- immediately
upon giving written notice to ANSC Pvt. Ltd., if
- (a)
There are instituted bankruptcy or insolvency proceedings against
ANSC Pvt. Ltd., which are not vacated within sixty (60)days from the date of
filing;
- (b)
ANSC Pvt. Ltd. institutes voluntary bankruptcy or insolvency proceedings, or
otherwise admits insolvency;
- (c)
ANSC Pvt. Ltd. makes an assignment of all or part of its assets for the benefit
of creditors; or
- (d)
ANSC Pvt. Ltd. fails to inform Customer in writing immediately on the happening
of any event specified in this section.
Customer will be responsible for
paying the costs of enforcing any unpaid obligations to ANSC Pvt. Ltd., including
reasonable attorney fees.
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11. Payment Methods
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11.1 Credit Card Payment.
By paying for their account by credit card, whether by online order form, fax
or phone, Customer hereby agrees to authorize all recurring charges to the
account and any other balances incurred due to overages of limits, additions
of extras to the account, service charges and/or any other fees.
11.2 Check Payment.
- 11.2.1
Customer paying by check will not receive access to their account or web
site until ANSC Pvt. Ltd. receives payment. For accounts paid by check, NJ Tech
requires payment for a minimum twelve (12) month period.
- 11.2.2
Payment for any charges is due upon the date of the invoice. Accounts
which have balances outstanding shall be deemed to be in default and
subject to termination of service. Any charge that is not paid within
thirty (30) days from the date of the invoice shall be subject to an
interest rate of 1.5% per month, or the maximum allowed by law. Customer
shall be responsible for all costs of collection, including reasonable
attorney's fees and court costs, in event of a default for nonpayment of
any amounts due ANSC Pvt. Ltd..
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12. Refunds
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12.1
Valid Complaint.
All refunds requested with a "valid complaint" will receive a
refund of the charged periods. Charged periods are soley determined by
ANSC Pvt. Ltd.. What constitutes a "valid complaint" shall be
determined by ANSC Pvt. Ltd. in its sole and absolute discretion.
- 12.2
Customer will not receive a refund for any other reason, including but
not limited to: late cancellation, slow connection caused by Customer's
ISP/network, Customer's ignorance, Registration delays, account
termination for violation of policies.
- 12.3
Customer will not receive a refund for any setup fees or any fees other
than the monthly recurring hosting fees.
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13. Domain Deletions
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Domain deletion of any/all Customer domains that are hosted on ANSC Pvt. Ltd. servers
MUST be specifically requested in writing by filling out the DELETION REQUEST
FORM. ANSC Pvt. Ltd. will not be held responsible for any charges incurred by a
Customer who fails to fill out the DELETION REQUEST FORM for the removal of a
domain(s) from their account. Until the DELETION REQUEST FORM is filled out, charges
will apply for the domain(s) in question.
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14. Nonassignability
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Customer's rights and obligations under this agreement may not be transferred
or assigned directly or indirectly without the prior written consent of
ANSC Pvt. Ltd., which consent shall not be unreasonably refused. ANSC Pvt. Ltd.'s rights and
obligations under this agreement may be transferred and assigned only if such
transfer or assignment does not adversely affect the services provided to
Customer hereunder.
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15. Partial Invalidity
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If any provision of this agreement is held to be invalid by a court of
competent jurisdiction, then the remaining provisions shall nevertheless
remain in full force and effect. ANSC Pvt. Ltd. and Customer agree to renegotiate in
good faith any term held invalid and to be bound by mutually agreed
substitute provision.
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16. Applicable Law, Jurisdictional
Matters
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This agreement takes effect when accepted by ANSC Pvt. Ltd. in Ontario. It is to be governed by and construed under the laws of the
Province of Ontario, Canada. The federal and provincial courts of the Province of Ontario shall have exclusive jurisdiction to adjudicate any
non-arbitrable dispute arising out of this agreement. Customer hereby
expressly consents to:
1. The jurisdiction of the courts of Ontario, Canada and
2. Service of process being effective upon it by registered mail
sent to the address set forth at the beginning of this document, as may be
changed from time to time by written notice actually received by ANSC Pvt. Ltd..
Unless prohibited by the law of Customer's jurisdiction, Customer waives any
requirement that service of process or of any documents be made upon it
pursuant to the provisions of the Hague Convention.
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17. Notices
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Except with respect to service of process as set forth in paragraph 13, all
notices may be sent by email, fax, or express mail to the email address, fax
number, or address most recently provided and will be effective upon
transmission. Evidence of successful transmission shall be retained.
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18. Entire Agreement; Modifications
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This agreement sets forth the entire agreement and understanding between the
parties and merges all prior discussion between them. ANSC Pvt. Ltd. may make changes
to this agreement upon written notice to Customer, advising of the change and
the effective date thereof. Utilization of ANSC Pvt. Ltd. services by Customer and/or
its Customers following the effective date of such change shall constitute
acceptance by Customer of such change(s). Otherwise,this agreement may not be
modified except by the written consent of both parties.
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Artha Net Support Center Private Limited
H.No: 6-3-251/1,
Erramanzil Colony,
Hyderabad - 500 482
Telephone: + 91 + 040 + 66257751
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